What We

APPRECIATE

What We

APPRECIATE

The best waste is the waste that is not Produced.

India's waste management sector is at a critical juncture, defined by the immense challenge of rapidly escalating waste generation coupled with the complexities of managing it across a diverse and highly populated nation. Projections indicate this figure will continue to surge, demanding urgent and comprehensive solutions.

India's waste management sector is at a critical juncture, defined by the immense challenge of rapidly escalating waste generation coupled with the complexities of managing it across a diverse and highly populated nation. Projections indicate this figure will continue to surge, demanding urgent and comprehensive solutions.

Driven by accelerating urbanization, economic growth, and changing consumption patterns, the country generates an enormous volume of waste, estimated to be over 1.7 lakh tonnes (170,000 tonnes) of solid waste per day (as per CPCB 2021-22 data).

Driven by accelerating urbanization, economic growth, and changing consumption patterns, the country generates an enormous volume of waste, estimated to be over 1.7 lakh tonnes (170,000 tonnes) of solid waste per day (as per CPCB 2021-22 data).

India generates a massive volume of waste each year due to rapid urban growth, rising consumption patterns, and limited source level waste reduction practices across regions, resulting in an annual total of

62 million tonnes

01.

Waste produced is formally collected by authorised bodies, revealing gaps in collection coverage, infrastructure, and system efficiency nationwide, as only a portion of the total waste generated is actually collected which is

43 million tonnes

02.

01

02

03

04

03.

31 million tonnes

of waste ultimately end up in landfill sites, indicating heavy reliance on dumping as a primary disposal method and exposing long-term environmental, health, and land-use consequences.

04.

12 million tonnes

of waste undergo treatment through recycling, composting, or processing, revealing limited treatment capacity and missed opportunities for circular systems, resource recovery.

Where does all this waste come from, who manages it and where does it go?

Waste comes from homes, businesses, and bulk generators. It is collected by sanitation workers and municipalities, regulated by government bodies, processed by private companies, and influenced by NGOs—flowing through segregation, recycling, treatment, and disposal under the Solid Waste Management Rules, 2016.

Primary and Secondary Collection

Waste Segregation at Source

Final Disposal (Sanitary Landfills)

Transportation and Logistics

Waste Processing and Treatment

Waste Processing &

Treatment

SWM Rules, 2016

Informal waste collectors

NGOs & Community Organizations

Sanitation workers

Residents

Households

*Image is created using AI*

How do you contribute in your neighbourhood?

Waste Generators
Waste Generators
Employees / Staff
Employees / Staff
Regulatory Bodies
Regulatory Bodies
Pvt. Disposal Companies
Pvt. Disposal Companies
Supporting NGOs
Supporting NGOs

If waste management is regulated, why does India still looks and feels this?

To examine the question, “If waste management is regulated, why does India still look and feel this way?”, these insights were drawn from primary research conducted across multiple stakeholders. This included over 50 resident survey responses, 4–5 interviews with waste handlers, 4–5 email and DM exchanges with NGOs and sustainability influencers, observational insights on informal waste collectors, and 1–2 interviews with sanitation staff.

*Hover over the stakeholder to know their opinion*

If No One Is Satisfied, What Is Failing?

This causal loop diagram illustrates how stakeholder behaviors, infrastructure gaps, enforcement challenges, and cost pressures interact and reinforce one another, creating persistent inefficiencies in urban waste management and making long-term, system-wide improvement difficult.

Problem:
Problem:

Urban waste management remains inefficient due to low public participation in segregation, weak communication, and inadequate infrastructure—further strained by poor coordination, limited enforcement, operational challenges, and lack of awareness among citizens and stakeholders.

Toh fir aakhir samasya kya hai?

Toh fir aakhir samasya kya hai?

Dynamic personas were used to represent evolving stakeholder behaviors and constraints, helping translate system-level insights into human-centered opportunity areas and guide ideation across interconnected roles within the waste management ecosystem.

Dynamic personas were used to represent evolving stakeholder behaviors and constraints, helping translate system-level insights into human-centered opportunity areas and guide ideation across interconnected roles within the waste management ecosystem.

Ideation combined brainstorming, SCAMPER, and big-idea thinking to explore diverse directions, challenge assumptions, and converge on an inclusive, system-aware solution grounded in stakeholder realities.

Ideation combined brainstorming, SCAMPER, and big-idea thinking to explore diverse directions, challenge assumptions, and converge on an inclusive, system-aware solution grounded in stakeholder realities.

Conceptualising Accountability in Everyday Waste Management

How will the system work?

This digital waste management concept is a unified, three-layer platform connecting residents, sanitation workers, and municipal authorities. Through AI-assisted segregation, optimized collection workflows, and real-time dashboards, it enables efficient coordination, transparent monitoring, and data-driven decision-making across the entire waste management system.

This digital waste management concept is a unified, three-layer platform connecting residents, sanitation workers, and municipal authorities. Through AI-assisted segregation, optimized collection workflows, and real-time dashboards, it enables efficient coordination, transparent monitoring, and data-driven decision-making across the entire waste management system.

01
Household & Segregation App
Household & Segregation App

Enable residents to properly segregate, record, and schedule waste collection.

Enable residents to properly segregate, record, and schedule waste collection.

Segregation feedback

Scheduling/reminders

Manual/AI waste logging

02
Collection & Verification App
Collection & Verification App

Support sanitation workers in performing efficient, verified, and trackable collection

Support sanitation workers in performing efficient, verified, and trackable collection

Waste verification

Communication loop

Optimised route planning

03
Monitoring & Governance Dashboard
Monitoring & Governance Dashboard

Enable city authorities (ULBs) to oversee, analyze, and optimize waste management operations.

Enable city authorities (ULBs) to oversee, analyze, and optimize waste management operations.

Live monitoring

Analytics dashboard

Alerts & notifications

Policy optimization

01
Household & Segregation App

The household app enables residents to easily log, scan, and track their daily waste. It provides AI-based segregation assistance, collection reminders, and real-time feedback on accuracy. Users can view progress, earn incentives, and monitor their household’s performance through an interactive dashboard promoting cleaner, more responsible waste management.

The household app enables residents to easily log, scan, and track their daily waste. It provides AI-based segregation assistance, collection reminders, and real-time feedback on accuracy. Users can view progress, earn incentives, and monitor their household’s performance through an interactive dashboard promoting cleaner, more responsible waste management.

Waste Generator

Household Residents

Home
Home

Default landing page showing daily waste overview

Quick actions: AI Scan, Manual Entry, Schedule Reminder

Displays segregation accuracy, points, and recent activity

Default landing page showing daily waste overview

Quick actions: AI Scan, Manual Entry, Schedule Reminder

Displays segregation accuracy, points, and recent activity

My Data
My Data

Shows historical waste records (daily, weekly, monthly)

Includes charts, accuracy trends, and waste breakdowns

Option to edit or verify past entries

Shows historical waste records (daily, weekly, monthly)

Includes charts, accuracy trends, and waste breakdowns

Option to edit or verify past entries

Profile
Profile

Contains user information (name, address, Aadhar).

Displays achievements, rewards, and streaks.

Settings for language, notifications, and app preferences

Contains user information (name, address, Aadhar).

Displays achievements, rewards, and streaks.

Settings for language, notifications, and app preferences

Simplifying Daily Waste Decisions Through AI

Task: Login my today's waste generation

Home Screen > AI Scan
Home Screen > AI Scan

User taps the AI Scan button from the home dashboard.

User taps the AI Scan button from the home dashboard.

Analysing

The app scans images to detect and classify waste (wet, dry, recyclable, hazardous).

The app scans images to detect and classify waste (wet, dry, recyclable, hazardous).

Result Screen

Displays color-coded waste categories with estimated weights and accuracy percentage.

Displays color-coded waste categories with estimated weights and accuracy percentage.

Review Screen

User can confirm or correct misclassified items. Option to add missing or edit quantities.

User can confirm or correct misclassified items. Option to add missing or edit quantities.

Log Entry Confirmation
Log Entry Confirmation

The reviewed data is saved automatically to the day’s record.

The reviewed data is saved automatically to the day’s record.

02
Collection & Verification App

The collector interface displays live route tracking, assigned houses, and real-time progress of daily waste collection. It guides workers to the next location, logs each pickup with auto log verification, and updates completion status instantly. The app simplifies reporting, improves accountability, and provides supervisors with verified data through GPS tracking and automated collection records.

The collector interface displays live route tracking, assigned houses, and real-time progress of daily waste collection. It guides workers to the next location, logs each pickup with auto log verification, and updates completion status instantly. The app simplifies reporting, improves accountability, and provides supervisors with verified data through GPS tracking and automated collection records.

Sanitation Staff

Navigate

Shows live map with collection route and next house location.

Displays estimated time to reach (ETA) and sector details.

Buttons to log completed pickups or mark houses as incomplete.

Shows live map with collection route and next house location.

Displays estimated time to reach (ETA) and sector details.

Buttons to log completed pickups or mark houses as incomplete.

Profile

Shows verified personal, work, and vehicle details of the collector.

Includes verified ID proofs like Aadhaar and license for transparency.

Allows easy editing and verification status tracking.

Shows verified personal, work, and vehicle details of the collector.

Includes verified ID proofs like Aadhaar and license for transparency.

Allows easy editing and verification status tracking.

Enabling Efficient, Verified Waste Collection

Task: Login my today's waste generation for house A-138

Log House
Log House

Opens the selected house screen to record waste details and segregation accuracy.

Opens the selected house screen to record waste details and segregation accuracy.

House Data

Verifies AI-estimated waste quantity, type, and accuracy percentage before submission

Verifies AI-estimated waste quantity, type, and accuracy percentage before submission

Confirmation Screen

Confirms data accuracy, and saves the record successfully.

Confirms data accuracy, and saves the record successfully.

03
Monitoring & Governance Dashboard
Monitoring & Governance Dashboard

The municipal dashboard provides a real-time overview of citywide waste management performance. It displays total collections, segregation accuracy, ward-level performance, and operational insights. Authorities can track trends, monitor fleet and worker efficiency, and respond to alerts instantly. The system enables data-driven governance, improving accountability, efficiency, and compliance with waste segregation and sustainability goals.

The municipal dashboard provides a real-time overview of citywide waste management performance. It displays total collections, segregation accuracy, ward-level performance, and operational insights. Authorities can track trends, monitor fleet and worker efficiency, and respond to alerts instantly. The system enables data-driven governance, improving accountability, efficiency, and compliance with waste segregation and sustainability goals.

ULBs

Municipal Office

Shows overall waste collection data, household coverage, and ward performance with real-time charts and alerts for quick municipal action and optimization.

Explore the interactive Figma prototype

Talk soon?

Open to conversations about work, curiosity, half-formed thoughts, shared interests—and maybe, by the end of it, a good movie recommendation.

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